How much is shipping?

Standard shipping is $5.99 and free on orders over $35.

Which iLike candy is dye free?

Our dye-free bags are coloured with fruit and vegetable concentrates instead of artificial dyes, and are made with real fruit juice.

Use the Track an order page with the email address and order number from your confirmation.

Everything people ask us most. If yours isn't here, email us — we answer the same working day.

Which payment methods do you accept?: Checkout is handled by Stripe, so all major cards work, along with Apple Pay and Google Pay where your device supports them. We never see or store your card details.
Can I use a promo code?: Yes — there's a promo code field on the Stripe payment page. Enter it before you confirm and the discount is applied to the total.
Do I need an account?: No — you can check out as a guest and look your order up later with its number. An account is worth having if you order often: every purchase is saved to your order history, your saved delivery address is offered at checkout, and you can change your password yourself. Orders you placed as a guest with the same email address join your history as soon as you sign up.

How much is shipping?: Standard shipping is $5.99 and free on orders over $35. That's the only rate — no surprise handling fees at checkout.
How fast do orders go out?: Orders placed before 1pm ET on a business day usually leave our Florida warehouse the same day; otherwise the next business day. Standard delivery is 3–5 business days after that.
Do you ship internationally?: We currently ship within the United States and Canada. If you're somewhere else, email us — we'll tell you honestly whether we can get a parcel to you.

Which iLike candy is dye free?: Our dye-free bags are coloured with fruit and vegetable concentrates instead of artificial dyes, and made with real fruit juice. Look for the green 'Dye free' badge, or browse the dye-free collection.
Is the candy vegetarian or vegan?: The jelly-based bags (fruit slices, gum drops, berry jellies, sour fruit mix) are gelatin free, and the dye-free bags are 100% vegan and plant based. Gummy bags set with gelatin are marked as such on the product page.
Where are the allergens listed?: Every product page has an ingredients panel and an allergen note, including the shared-facility statement for milk and soy.

What if something arrives damaged or wrong?: Email us with your order number and a photo and we'll replace it or refund it — you don't need to send candy back.
Can I return an unopened bag?: Yes, within 30 days of delivery. Sealed bags in saleable condition are refunded to the original payment method once they reach us.
How do I track my order?: Signed in, every order is on your account page with its items and status. Without an account, use the Track an order page with the email address and order number from your confirmation — both have to match before we show anything.

Tell us the order number and what happened. We'll sort it out without the back-and-forth.